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QUESTIONS & ANSWERS

Why you should choose Pet Pro of Holly Springs

  1. Who is Pet Pro of Holly Springs?

  • Locally owned and operated exclusively serving a small customer base in and around Holly Springs, NC.

  • Owned and operated by a retired retail professional who absolutely understands the importance of integrity, great customer service and offering a product of value at reasonable prices.

  • Owned and operated by a 20+ year Holly Springs resident.


2. Is Pet Pro of Holly Springs insured?

Yes.  We are 100% fully insured for the protection of your beloved pet, your property and ourselves.


3. How does the poop cleaning work when on property?

  • We need access to the yard,

  • We ask that any aggressive pets be secured inside the house while we work.

  • We walk the yard in a grid pattern (usually takes about 20 minutes),

  • We use a newly cleaned scooper to retrieve the poop and place in a bag.

  • We then dispose of the poop bags inside your trash can or we can haul off for a small fee.

  • If any additional services have been requested, we perform those at this time. 

  • We secure the yard/gate and exit the property.

  • We then send confirmation of the service to the owner (text or email)


4. How does the pet sitting service work?

  • Once the service is agreed to, we will come perform an introductory visit to meet the pet(s), owner(s), review the house and obtain any keys/codes.  At this time, we will note any special needs or requests and agree to specific services to be rendered.

  • On each pet sitting visit, we will perform each agreed to task (walking, feeding, watering, playing medications, etc…).

  • Each visit is scheduled for 30 minutes unless added services are requested (mail, package delivery, security reviews, plant watering etc…).

  • At the end of each visit, the home and pet(s) are secured and we exit the property.

  • A brief report will be sent daily on the status of the visits (text or email).  Pictures can also be sent.


5. How does payment work?

  • There are no contracts for the pooper scooper service and payment can be arranged weekly, bi-weekly or monthly.

  • For pet sitting services, there is a $35 initial introductory visit fee due at time of visit.  The remainder of the balance is due within 48 hours of the service agreement has completed.

  • Inclement weather policy.  We will come out as soon as possible once the weather has cleared.  If we miss a week, you will still be charged for that week since we will still have the poop to clean up from the missed week.

  • Cash is preferred.  But checks are accepted as well as Venmo, Paypal, etc... - no credit/debit cards at this time in order to keep rates as low as possible.

(919) 225 - 9082       jeff@petprohs.com

Please contact us for any further questions you may have.

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